Retail Tech Webinar: Unlock a Seamless Customer Centric Experience

Retail Tech Webinar: Unlock a Seamless Customer Centric Experience

By |2023-06-19T03:19:06+00:00July 27th, 2022|Articles, Blog|

Wavelet Solutions Sdn Bhd is honored to co-present for the webinar “Retail Tech: Unlock a Seamless Customer Centric Experience”, co-organized by AWS and 2C2P, in collaboration with (and hosted by) Singapore Business Federation.

Wavelet Solutions Sdn Bhd is honored to share that our Senior Manager – Marketing & Corporate Strategy, Ms Diana Filimonova was the speaker at the webinar.

In this 90-minute session, a range of important topics was covered by AWS team, 2C2P and AWS partners, including :

  • Key trends that are shaping the region’s various markets today
  • Digital solutions that you can apply to capitalize on these trends
  • Insights on new ecommerce channels these days
  • Relevant case studies from a range of industries all around the world
  • Best practices to expedite business’ own digital transformation

Diana Filimonova shed light on Wavelet’s experience and offered valuable insights into the challenges faced by retail companies during the COVID era. With retail shops being forced to close their doors, Diana Filimonova emphasized the importance of adopting comprehensive CRM software solutions, by providing Wavelet’s composable enterprise platform hosted on AWS as an example. Such solutions enable retailers to maintain a strong connection with customers even in the absence of physical stores. By leveraging these tools, retailers can enhance customer engagement, streamline operations, and overcome the obstacles presented by the pandemic.

Wavelet highly values our collaboration with AWS and recognizes the immense value it brings to our software system. AWS’s microservices enable Wavelet to build scalable and flexible solutions, ensuring seamless performance even during peak demand. The modular nature of microservices allows us to enhance specific components without affecting the entire system, thus minimizing downtime and maximizing customer satisfaction. With AWS as our trusted partner, we have harnessed their cutting-edge technology to deliver a superior user experience and maintain a resilient infrastructure that meets the evolving needs of our customers.

#Wavelet #2C2P #AWS #AmazonWebServices #AWS #BigLedger